We use cookies to improve your experience on our website.

Learn more in our privacy notice and cookie policy.

Terms & Conditions

1. General

Unless otherwise stated in writing, in any contract between Nordic Star Limited (hereinafter called the Company) and a Customer, the following standard conditions shall apply to all contracts between the Company and the Customer relating to the sale of goods and supersede any and all conditions of the Customer’s Purchase Order.

2. Quotation and Acceptance

Unless otherwise stated, quotations are valid for thirty (30) days and represent no obligations until the Company accepts the order.

3.  Delivery

a) Any delivery period quoted is an estimate only and commences from the Company’s acknowledgement of the order. The Company will take all reasonable steps to deliver the goods at the time stated but the Company shall be under no liability to do so.
b) The Company reserves the right to deliver in more than one consignment and to invoice separately.

4. Terms of Payment

Payment is due 30 days from invoice date. The Company shall be entitled to suspend further deliveries until payments have been made and further payments secured to the Company’s satisfaction.

5. Interest and Other Charges

The Company reserves the right to apply a surcharge of up to £25 plus an interest charge of 8% above the bank base rate on any account outstanding beyond agreed credit terms.

6. Force Majeure

If the Company is prevented from, delayed or hindered (whether wholly or in part) in its performance of any contract by any cause or consequence outside the Company’s direct control the Company shall not be liable for any loss or damage (direct, indirect or consequential) to the Customer or any third party.

7. Value Added Tax

VAT is chargeable in accordance with current legislation at the time of despatch.

8. Return of Goods

Any return of goods must first be authorised by the Company. Carriage charges for returned goods are to be pre-paid by the customer. New delivery will be despatched at the Company’s cost.

9. Offers & Promotions

Offers can not be used in conjunction with any other already agreed discount, and can not be used in conjunction with any other offers.

10. Complaints

a) Any complaints by the Customer relating to any invoices must be notified by the Customer to the Company within 14 days of the date of the invoice.
b) It is the responsibility of the Customer to inspect the goods on arrival and in any case before using the goods. Claims for damaged goods, wrong goods or missing goods must be made within 14 days of the date of delivery.

11. Proper Law

These conditions shall be governed and construed by English law and the English courts shall have exclusive jurisdiction in connection herewith.

12. Headings

The headings for these conditions are included for convenience only and shall not affect their interpretation.

Terms and Conditions for this Website

Disclaimer

Whilst we endeavour to ensure that the information contained on this site is true and accurate, we cannot give any warranty to that effect. We cannot be responsible for the consequences of reliance on that information, and any information of an advisory nature is general only and cannot be regarded as applicable to a specific case. However this disclaimer is not intended to affect your statutory rights.

In particular, please note that we cannot accept any responsibility for the contents of materials viewable from this site which are not provided or maintained by us. These materials may be provided by (but are not limited to) links, frames and portals.

Copyright

The materials contained on this site except as where identified as being the copyright of any other person are copyright to us and may be subject to other intellectual property rights. Whilst the pages may be downloaded or copied for the purposes for which the site is intended, such copies may only be used by you and within your organisation, and not for any commercial use without our express consent. All copyrights and trademark notices, marks, disclaimers and other such elements must be preserved and upheld at all times.

Email

Communications in connection with this service may be sent by e-mail. For ease of use and compatibility communications other than payments will not be sent in an encrypted form unless you require it and provide the certification to enable us to communicate with you in that way. E-mail unless encrypted is not a fully secure means of communication.